Join the Scheme

Related Links:
1. Introduction from the Chairman of the Board (view)
2. Application Form (download)
3. Consumer Guide (view)
4. Code of Practice for Residential Sales (download)
5. Procedures Within The Office of the Ombudsman for Estate Agents (view)
6. Guidance For In-House Complaints Handling (download)
7. Guidance For Member Agents – The OEA Process (view)
8. Guidelines For Dealing With Vulnerable Customers (view)
9. Terms of Reference (view)
Residential Estate Agents only
Annual Membership fees will be a total of £164.50 per office. This includes VAT and will be made up of the following:
Registration Fee - £20.00 plus VAT (£23.50) per office
Membership Fee - £120.00 plus VAT (141.00) per office
Cheques should be made payable to 'Ombudsman for Estate Agents Company Ltd'.
Remittance by Bank Transfer
Bank: Lloyds
Sort Code: 30-97-41
Account No: 01692928
Name: Ombudsman for Estate Agents Company Ltd
Your reference: Your Company Name
